Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1756-Mxxxx ControlLogix SERCOS interface Module Installation Instructions User Manual
Page 20: New product satisfaction return
 
Publication
1756-IN572G-EN-P - May 2005
PN 957955-39
Supersedes Publication 1756-IN572F-EN-P - September 2004
Copyright © 2005 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
Rockwell Automation Support
Rockwell Automation provides technical information on the web to assist you in using 
its products. At http://support.rockwellautomation.com, you can find technical 
manuals, a knowledge base of FAQs, technical and application notes, sample code and 
links to software service packs, and a MySupport feature that you can customize to 
make the best use of these tools.
For an additional level of technical phone support for installation, configuration and 
troubleshooting, we offer TechConnect Support programs. For more information, 
contact your local distributor or Rockwell Automation representative, or visit 
http://support.rockwellautomation.com.
Installation Assistance
If you experience a problem with a hardware module within the first 24 hours of 
installation, please review the information that's contained in this manual. You can also 
contact a special Customer Support number for initial help in getting your module up 
and running:
New Product Satisfaction Return
Rockwell tests all of its products to ensure that they are fully operational when shipped 
from the manufacturing facility. However, if your product is not functioning and needs 
to be returned:
United States
1.440.646.3223 Monday – Friday, 8am – 5pm EST
Outside United States
Please contact your local Rockwell Automation representative for any 
technical support issues.
United States
Contact your distributor. You must provide a Customer Support case number 
(see phone number above to obtain one) to your distributor in order to 
complete the return process.
Outside United States
Please contact your local Rockwell Automation representative for return 
procedure.
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