Why can’t it find the error.sql file, Troubleshooting during the installation – Rockwell Automation Emonitor with a Gupta Single-User Database User Manual

Page 44

Advertising
background image

I

NSTALLING

E

MONITOR

S

OFTWARE

WITH

A

G

UPTA

SQLB

ASE

S

INGLE

-U

SER

D

ATABASE

40

• •

Why can’t it find the ERROR.SQL file?

If you get an error like this, check your path by typing

PATH

at an MS-DOS prompt. If

your path does not contain the SQLBase program directory, Emonitor cannot find the
needed database files. Also, check to make sure error.sql is in the SQLBase directory and
has not been renamed.

My other SQLBase programs cannot find the SQL.INI file.

The Emonitor installation program renames any SQL.INI, MESSAGE.SQL, or
ERROR.SQL file that it finds in your path. If other SQLBase programs are affected by
this, you must rename these other files before attempting to run the other program that
uses SQLBase.

Do I add DBNTSRV to the Windows Firewall exceptions?

If you do not reboot after installing the SQLBase and Emonitor software, a message
appears when you start Emonitor, asking if you want to add DBNTSRV to the Windows
Firewall exceptions. In order for Emonitor to communicate with the database, you must
allow DBNTSRV to be added to the exceptions list.

Troubleshooting during the installation

Client-server applications like Emonitor can be complicated. This section is provided to
give you a guide if things don't go quite right the first time.

Do I have to install certain online components to certain
computers?

No. The current Emonitor installation program installs all Emonitor components to each
computer if you are using a multi-user version of Emonitor. The single-user version of
Emonitor with SQLBase has all components on the same computer.

Advertising