Xp, or 7 – Rockwell Automation Emonitor with a Gupta Single-User Database User Manual

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Why can’t I run the Emonitor installation program on Windows
2000, XP, or 7?

The current version of Emonitor cannot be installed or run on any version of Windows
2000, Windows XP, or Windows 7 Home.

In order to install the program on a computer running Windows 7 Professional, Enterprise,
or Ultimate, you have to have Administrator rights. You might have to ask your computer
staff to give you administrator rights in order to install Emonitor.

What happens if the computer gets turned off in the middle of
an installation?

If your computer crashes or gets turned off in the middle of the installation, the uninstall
procedure will not work. Use these steps to complete the installation.

1. Remove the Emonitor DVD and reboot your computer.

2. After the computer reboots, insert the Emonitor DVD back in the DVD drive.

3. Begin the installation process again. When you see a dialog similar to the following,

select Add or reinstall components.

4. Follow the installation process as described in Chapter 2, Installing Emonitor.

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