Back cover, Rockwell automation support, Installation assistance – Rockwell Automation LDL Ironless Linear Servo Motors User Manual
Page 84: New product satisfaction return
 
Publication LDL-UM001A-EN-P - March 2009
85
PN 814062
Copyright © 2009 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
Rockwell Automation 
Support
Rockwell Automation provides technical information on the Web to assist 
you in using its products. At 
/support.rockwellautomation.com
, you can
find technical manuals, a knowledge base of Faqs, technical and application 
notes, sample code and links to software service packs, and a MySupport 
feature that you can customize to make the best use of these tools.
For an additional level of technical phone support for installation, 
configuration, and troubleshooting, we offer TechConnect support programs. 
For more information, contact your local distributor or Rockwell Automation 
representative, or visi
rt.rockwellautomation.com
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, please 
review the information that's contained in this manual. You can also contact a 
special Customer Support number for initial help in getting your product up 
and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully 
operational when shipped from the manufacturing facility. However, if your 
product is not functioning and needs to be returned, follow these 
procedures.
United States
1.440.646.3434
Monday – Friday, 8 a.m. – 5 p.m. EST
Outside United 
States
Please contact your local Rockwell Automation representative for any 
technical support issues.
United States
Contact your distributor. You must provide a Customer Support case 
number (call the phone number above to obtain one) to your distributor 
in order to complete the return process.
Outside United 
States
Please contact your local Rockwell Automation representative for the 
return procedure.