Preparing to update software, Upload and install the software on your ki pro – AJA Ki Pro User Manual
Page 89
Ki Pro v3.2
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89
Preparing to Update
Software
Although Ki Pro comes from the factory pre-installed with software, it may not be as up-
to-date as software posted on our AJA website. This topic describes the steps required to
upgrade the software in your Ki Pro.
1. Download the Latest Ki Pro Software
Current and past releases of Ki Pro software are available on the World Wide Web
from AJA's website. To get the software, point your browser to:
This link is also available at the bottom of the “Update Firmware” screen (discussed
later on this page). Once you’re at the update page, Ki Pro software files can be
selected to download to your Mac or PC for upgrading your machine.
2. Unpack the Software
Ki Pro software update files are “ZIP” files, which you can open with a number of
standard and third party uncompressor applications. The software image that you’ll
install on Ki Pro is a file with a name like kipro_ver_2.0.0.99.bin or similar.
NOTE:
Depending on your PC or Mac operating system settings, the “.bin” extension may not be
visible to you in a file directory.
Upload and Install the
Software on your Ki Pro
Uploading and installing the software update only requires a PC or Mac that can “see” the
Ki Pro via its ethernet connection. Follow this procedure to install the software:
1. Point your browser at Ki Pro's upgrade page by clicking on the “Update Firmware”
link at the bottom of the navigation box on the left-hand side of any Ki Pro web page.
2. Click the “Browse...” button to select the file you previously downloaded. For
example: kipro_ver_2.0.0.99.bin contained in the zipfile downloaded from AJA.
3. When you have selected a valid Ki Pro image file, click the “Upload” button in the web
browser. The file you select will upload to the Ki Pro and be tested for validity.
Incomplete, corrupted, or non-Ki Pro software files are rejected.
4. Wait for the procedure to complete—it will take only a few minutes. When done, Ki
Pro will prompt you to restart your machine. After restart, Ki Pro will be running the
new software. Progress is shown on the front panel.
5. Once these steps are complete, Ki Pro will be running the software you just uploaded
until the next time you upgrade it. The configuration of the Ki Pro prior to the
upgrade will be preserved.
Ensure the new software is running by bringing up the Ki Pro web page again; the
software version is displayed at the top of all web screens. If for some rare reason it
didn't update, you can then run through the update steps again.
NOTE:
On some browsers, the Retry page may appear even though the software upgrade was
successful. If this occurs, before clicking on retry, refresh the web page and check the version
number. If the new version number appears at the top of the page, the software upgrade was
successful. If the old version appears, click Retry.
If there is a power outage or glitch during the software download, Ki Pro will boot the older
software version and the upgrade process can then be re-started by the user. This happens
because Ki Pro has been designed with a safety feature where an internal “safe” copy of the
previous software is retained in the event the updating process fails