Integra LifeSciences Loupes - Manual (Page 8)

8 www.miltex.com
5. Cleaning and Disinfecting Lenses and Shields
Use the supplied cloth to clean the optical lenses and shields. A lightly moistened cloth with alcohol
or eyeglass lens cleaner can also be used. DO NOT WET OR IMMERSE THE OPTICAL LENSES IN
WATER OR LIQUID. For all other components such as the frames, nose pad and hinges, clean with
an alcohol or disinfectant wipe. It is recommended that lens covers are used on the front of the loupes.
These can be removed, cleaned thoroughly, dried and replaced on the loupes.
Warranty
Miltex warrants its products to be free of original defects in material and workmanship when used for
intended purposes.
Warranty Exclusions:
• Breakage or failure due to tampering, misuse, neglect, accidents, modification or shipping
• If the instrument is not used in accordance with manufacturer’s recommendations or instructions
• If repaired or serviced by other than Miltex or a Miltex authorized representative
Prompt inspection and reporting of missing or damaged product should be reported to shipping carrier
and Miltex within 3 days of receipt of product.
If Miltex ® products or any component thereof is found to be defective or at variance with the
manufacturer’s specifications during the warranty period, Miltex will repair or replace the instrument or
component(s) at no cost to the purchaser. This warranty only applies to products purchased new from
Miltex or its authorized distributors or representatives.
The purchaser must return the product directly to Miltex following the proper
return procedures:
• RMA numbers are required for all repairs. Any instrument sent to Miltex, Inc. without an
RMA number will be returned to the sender without having been evaluated or repaired.
• Contact our Customer Service Department to obtain an RMA number at 1-866-854-8300 or email us
at [email protected]. Please have the following information available when contacting
Miltex to obtain an RMA number.
> Account name and shipping address
> Contact name and phone number
> Part number and quantity
> Description of required repair
> Payment method
• Distributors will need their customer account number and a valid purchase order number
authorizing the repair service.
• End user facilities, such as Doctors, Dentists, Medical-Surgical Centers, should be
prepared to make payment by credit card.
• Returns not received within 30 days of issuance of an RMA number will be cancelled.
Repairs should be sent to:
Miltex, Inc
Repair Department
589 Davies Drive
York, PA 17402
RMA # ________