Before you call, Concern potential cause common solution – FRIGIDAIRE FGHB2866PP User Manual

Page 37

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37

BEFORE YOU CALL

Visit our web site at

www.frigidaire.com

1-800-944-9044 (United States)

1-800-265-8352 (Canada)

CONCERN POTENTIAL CAUSE

COMMON SOLUTION

AUTOMATIC ICE MAKER
Ice maker is

not making

any ice.

• Ice maker is turned off.

• Refrigerator is not connected

to water line or water valve

is not open.

• The water supply line is

kinked.

• The water filter is not seated

properly.

• The water filter may be

clogged with foreign

material.

• Freezer ice maker wire signal

arm is being held up by an

item not allowing it to go in

the on or down position.

• Turn on ice maker. For the fresh food ice maker,

press and hold the “Ice Off” button for three

seconds until the indicator light is off. For the

freezer ice maker, lower the wire signal arm.

• Connect the unit to the household water supply

and ensure the water valve is open.

• Ensure that the supply line does not kink when

the refrigerator is pushed into place against the

wall.

• Remove and re-install the water filter. Be sure

to push the filter firmly so that you hear it lock

solidly into position.

• If water dispenses slowly or not at all, or if the

filter is six months old or older, it should be

replaced.

• Move any item or frozen ice cubes that may

block the signal arm from being in the on or

down position. See Automatic Ice Maker-Freezer

section in manual.

Ice maker is

not making

enough ice.

• Ice maker is producing less

ice than you expect.

• The water filter may be

clogged with foreign

material.

• The water supply line is

kinked.

• Saddle valve on cold water

pipe is clogged or restricted

by foreign material.

• Heavy traffic, opening

or closing of the doors

excessively.

• Freezer control is set too

warm (freezer ice maker).

• Water pressure is extremely

low. Cut-off and cut-on

pressures are too low (well

systems only).

• Reverse osmosis system is in

regenerative phase.

• The fresh food and freezer ice makers will each

produce approximately 2.5 pounds of ice every

24 hours depending on usage conditions.

• If water dispenses slower than normal, or if

the filter is six months old or older, it should be

replaced.

• Ensure that the supply line does not kink when

the refrigerator is pushed into place against the

wall.

• Turn off household water line valve. Remove

valve. Ensure that valve is not a self-piercing

saddle valve. Clean valve. Replace valve if

necessary.

• Press Fast Freeze to temporarily increase ice

production rate. (Freezer ice maker only.)

• Set freezer control to colder setting to improve

performance of the ice maker (freezer ice maker).

Allow 24 hours for temperature to stabilize.

• Have someone turn up the cut-off and cut-

on pressure on the water pump system (well

systems only).

• It is normal for a reverse osmosis system to be

below 20 psi during the regenerative phase.

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