Before you call, Concern potential cause common solution – FRIGIDAIRE FGHB2866PP User Manual

Page 38

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38

BEFORE YOU CALL

CONCERN POTENTIAL CAUSE

COMMON SOLUTION

AUTOMATIC ICE MAKER (continued)
Freezer ice

maker will

not stop

making

ice (select

models).

• Ice maker wire signal arm

is being held down by a

package in the freezer that

has fallen against ice maker.

• Move any item or frozen ice cubes that may

block the signal arm from being in the off or

upward position. See Automatic Ice Maker-

Freezer section in manual.

Ice cubes

are freezing

together.

• Ice cubes are not being

used frequently enough or

interruption of power for

prolonged time.

• Ice cubes are hollow (shells

of ice with water inside). The

hollow cubes break open in

the bin and leak their water

onto existing ice, which

causes it to freeze together.

• Remove ice container and discard ice. The ice

maker will produce fresh supply. Ice should be

used at least twice weekly to keep the cubes

separated.

• This generally occurs when the ice maker

does not get enough water. This is usually the

result of a clogged water filter or restricted

water supply. Replace the water filter and if the

condition still occurs check for a Saddle Valve,

water valve not turned on all the way or kinked

water supply line.

DISPENSER (Ice & Water)
Dispenser

will not

dispense ice.

• Dispenser lock out is

engaged.

• There is no ice in the bin to

be dispensed.

• The refrigerator doors are

not completely closed.

• Dispenser paddle has

been pressed too long and

the dispenser motor has

overheated.

• Press and hold control lock for three seconds.

• See the “Ice maker is not making any ice”

section above.

• Be sure the refrigerator doors are completely

closed.

• The motor overload protector will reset in about

three minutes and then ice can be dispensed.

Ice dispenser

is jammed.

• Ice has melted and frozen

around auger due to

infrequent use, temperature

fluctuations, and/or power

outages.

• Ice cubes are jammed

between ice maker and back

of ice container.

• Remove ice container, thaw, and empty the

contents. Clean container, wipe dry, and replace

in proper position. When new ice is made,

dispenser should operate.

• Remove ice cubes that are jamming the

dispenser.

Dispenser

will not

dispense

water.

• Dispenser lock out is

engaged.

• Water filter not seated

properly.

• Water filter is clogged.

• Household water line valve is

not open.

• Press and hold control lock for three seconds.

• Remove and reinstall the water filter. Be sure

to push the filter firmly so that you hear it lock

solidly into position.

• Replace filter cartridge. Be sure to remove

protective caps and push the filter firmly so that

you hear it lock solidly into position.

• Open household water line valve. See CONCERN

column AUTOMATIC ICE MAKER.

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