Canon Authorized Sen for ImageRUNNER Machines Version 4.1 - Manual (Page 166)

166 Authorized Send Installation and Configuration Guide for imageRUNNER Machines
Message Cause Remedy
Unknown host (host) The host cannot be resolved.
• Check your Kerberos
configuration.
• Ensure that the configured
server is active.
An unknown Kerberos
error has occurred
Any other Kerberos error message
that has not been defined as caught
has occurred.
Check your Kerberos
configuration.
6.2.3 NTLM Authentication Notification Messages
This section explains the NTLM authentication notification messages, along with
possible causes and remedies.
Message Cause Remedy
NTLM requires
username, password and
domain
The entered user name,
password, or domain is blank.
Verify and reconfigure the
authentication server settings for
the appropriate authentication
server in the Configuration
servlet, and try to log on again.
NTLM bind failed, no
connection to (host)
A NTLM bind is attempted, and
an LDAP connection has not
been established.
Check your NTLM
configuration.
NTLM bind failed to host
(host) domain (domain) A NTLM bind is unsuccessful to
the specified host and host name. Check your NTLM
configuration.
An unknown NTLM error
has occurred
Any other NTLM error message
that has not been defined as
caught has occurred.
Check your NTLM
configuration.