Canon Authorized Sen for ImageRUNNER Machines Version 4.1 - Manual (Page 168)

168 Authorized Send Installation and Configuration Guide for imageRUNNER Machines
6.3 MAIN Screen Notification Messages
The MAIN screen notification messages are displayed on the MAIN screen in the
upper-right hand portion of the MEAP device’s UI. If an error has occurred during the
authentication process, it will be displayed here.
6.3.1 LDAP Failure Notification Messages
This section explains the LDAP failure notification messages, along with possible
causes and remedies.
These errors will not prevent you from authenticating into Authorized Send.
However, [Scan to E-Mail] and [Scan to Fax] will be disabled, and you will only be
allowed to use the Scan to Folder function.
Message Cause Remedy
Your E-mail was not
found, admin limit
exceeded.
An LDAP server limit set by an
admin authority has been
exceeded.
Check your LDAP
configuration.
Your E-mail was not
found, ambiguous
response.
An ambiguous response from
the server was received by the
client.
Check your LDAP
configuration.
Your E-mail was not
found, authentication not
supported. The client authentication
method is not supported by the
server.
• Check your LDAP
configuration.
• Use a different authentication
method.
Your E-mail was not
found, server busy.
There are too many connections
to the server, and the client must
wait.
• Check your LDAP
configuration.
• Increase the amount of
connections allowed by the
server.
• Try authenticating later.
Your E-mail was not
found, confidentiality
required.
The session is not protected by a
protocol, such as TLS.
• Check your LDAP
configuration.
• Configure Authorized Send
with SSL.
Your E-mail was not
found, inappropriate
authentication.
During a bind operation, the
client is attempting to use an
authentication method that the
client cannot use correctly.
Check your LDAP
configuration.
Your E-mail was not
found, insufficient access
rights. The client does not have
sufficient rights to perform the
requested operation.
Check your LDAP
configuration.
Your E-mail was not
found, bad attribute. A bad LDAP object has been
specified. Check your LDAP
configuration.