Troubleshooting – Dell 3330dn Mono Laser Printer User Manual

Page 6

Advertising
background image

Restoring the factory default settings.......................................................................................................................136

Troubleshooting.............................................................................137

Solving basic printer problems....................................................................................................................................137

Printer control panel display is blank or displays only diamonds...................................................................137

Solving printing problems.............................................................................................................................................137

Jobs do not print...........................................................................................................................................................................137
Confidential and other held jobs do not print ...................................................................................................................138
Multiple-language PDFs do not print....................................................................................................................................138

Job takes longer than expected to print ..............................................................................................................................139
Job prints from the wrong tray or on the wrong paper .................................................................................................139
Incorrect characters print...........................................................................................................................................................139

Tray linking does not work ........................................................................................................................................................139
Large jobs do not collate ...........................................................................................................................................................140
Unexpected page breaks occur...............................................................................................................................................140

Envelope seals when printing ..................................................................................................................................................140

Solving option problems................................................................................................................................................140

Option does not operate correctly or quits after it is installed ....................................................................................140
Drawers.............................................................................................................................................................................................141

Flash memory card.......................................................................................................................................................................141
Memory card ..................................................................................................................................................................................141

Solving paper feed problems.......................................................................................................................................142

Paper frequently jams .................................................................................................................................................................142

Paper jam message remains after jam is cleared ..............................................................................................................142
Page that jammed does not reprint after you clear the jam.........................................................................................142

Solving print quality problems....................................................................................................................................143

Isolating print quality problems..............................................................................................................................................143

Blank pages.....................................................................................................................................................................................144
Characters have jagged or uneven edges ...........................................................................................................................144
Clipped images..............................................................................................................................................................................144

Gray background ..........................................................................................................................................................................145
Ghost images..................................................................................................................................................................................145
Incorrect margins..........................................................................................................................................................................146

Paper curl.........................................................................................................................................................................................146
Print is too dark..............................................................................................................................................................................147
Print is too light .............................................................................................................................................................................148

Skewed print...................................................................................................................................................................................149
Toner fog or background shading appears on the page ...............................................................................................149
Toner rubs off .................................................................................................................................................................................149

Toner specks...................................................................................................................................................................................150
Transparency print quality is poor..........................................................................................................................................150
Streaked horizontal lines............................................................................................................................................................150

Streaked vertical lines .................................................................................................................................................................151

Contents

6

Advertising