Dell Precision M40 - Manual (Page 100)

"Total Satisfaction" Return Policy (U.S. and Canada Only)
If you are an end-user customer who bought new products directly from a Dell company, you may return them to Dell within 30 days of the date of
invoice for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from
a Dell company, you may return them to Dell within 14 days of the date of invoice for a refund or credit of the product purchase price. In either case,
the refund or credit will not include any shipping and handling charges shown on your invoice. If you are an organization that bought the products
under a written agreement with Dell, the agreement may contain different terms for the return of products than specified by this policy.
To return products, you must contact Dell Customer Service to receive a Credit Return Authorization Number. See " Contacting Dell " to find the
appropriate contact information for obtaining customer assistance. To expedite the processing of your refund or credit, Dell expects you to return
the products to Dell in their original packaging within five days of the date that Dell issues the Credit Return Authorization Number. You must also
prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. You may return software for refund or
credit only if the sealed package containing the floppy disk(s) or CD(s) is unopened. Returned products must be in as-new condition, and all of the
manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it. For customers who want to return,
for refund or credit only, either applications software or an operating system that has been installed by Dell, the whole system must be returned,
along with any media and documentation that may have been included in the original shipment.
This "Total Satisfaction" Return Policy does not apply to DellWare products, which may be returned under DellWare's then-current return policy. In
addition, reconditioned parts purchased through Dell Spare Parts Sales in Canada are nonreturnable.
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