Dropped or damaged computer, No power at all – Dell Precision M40 User Manual

Page 67

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the computer.

2. Ground yourself by touching one of the metal connectors on the back of the computer.
3. Remove any

installed batteries

.

Wipe off each battery and store it in a safe place to dry.

4. If the modular bay is wet,

remove the device

from the bay. If the PC Card slot is wet,

remove any PC Cards

. Put

the device and cards in a safe place to dry.

5. Remove the

hard drive

.

6. Remove the

memory module(s)

.

7. Open the display, and place the computer across two books or similar props to let air circulate all around it. Let

the computer dry for at least 24 hours. 

Place the computer in a dry area at room temperature. Do not use artificial means to speed up the drying
process.

CAUTION: Before continuing with this procedure, verify that the computer is thoroughly dry.

8. Ground yourself by touching one of the unpainted metal connectors on the I/O panel.
9. Replace the memory module(s).

10. Replace the memory module cover.
11. Reinstall the hard drive.
12. Reinstall the modular bay and PC Cards that you removed.
13. Replace any batteries that you removed.
14. Reconnect the computer and peripherals to an electrical outlet and turn them on.
15. Does the computer work properly?

Yes. The problem is resolved.

No. If the computer is able to boot, run the

Dell Diagnostics

to identify computer damage. If the computer

is unable to boot, see "

No Power at All

." If you cannot identify the damaged component(s),

call Dell

for

technical assistance.

Dropped or Damaged
Computer

1. Save and close any open files, exit any open application programs, and shut down the computer.
2. Disconnect the AC adapter from the electrical outlet and disconnect the AC adapter from the computer. Turn off

any attached devices and disconnect them from the electrical outlet and then from the computer.

3. Ground yourself by touching one of the metal connectors on the back of the computer.
4. Remove any

installed batteries

or other devices from the

modular bay

.

5. Remove the

hard drive

.

6. Remove the

memory module cover

and the memory module(s).

7. Reinstall the memory modules, making sure to seat them properly.
8. Replace the memory module cover.
9. Reinstall the hard drive.

10. Verify that any installed PC Cards are properly seated in the PC Card connectors.
11. Reinstall the battery or other device(s) removed from the modular bay. Verify that the device(s) is seated

properly.

12. Reconnect the computer and peripherals to the electrical outlet and turn them on.
13. Run the

Dell Diagnostics

 to verify that the computer is operating properly.  

14. If the computer does not operate properly, fill out the

Diagnostics Checklist

. Then

call Dell

for technical

assistance.

No Power at All

If you don't have any
power, none of the

lights on the keyboard light
up and you don't hear
sounds from any drives. See
also "

Only Partial Power

."

Fill out the

Diagnostics Checklist

as you perform the following steps:

1. Connect the

AC adapter

to the computer and to an electrical outlet.

2. Remove all devices, including internal devices such as the

floppy drive

,

hard drive

, and

battery

.

3. Turn on the computer.
4. Does the computer turn on properly?

Yes. The problem is resolved.

No. Go to Step 5.

5. Turn off the computer. Does the

light appear?

Yes. Go to step 6.

No. Go to step 7.

6. Remove any

installed batteries

and disconnect the AC adapter. Then reinstall the batteries, reconnect the AC

adapter, and turn on the computer. Does the

light appear?

Yes. Go to step 8.

No. Go to step 7.

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