Dell Precision M40 User Manual

Page 31

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computer, reinstall the drive, and reboot the computer. Run
the hard drive tests in the

Dell Diagnostics

.

Hard-disk drive
controller failure 0

The hard drive does not respond to
commands from the computer.

Turn off the computer, remove the drive, and boot the
computer from a bootable floppy disk. Then turn off the
computer again, reinstall the drive, and reboot the
computer. If the problem persists, try another drive. Then run
the hard drive tests in the

Dell Diagnostics

.

Hard-disk drive failure

The hard drive does not respond to
commands from the computer.

Turn off the computer, remove the drive, and boot the
computer from a bootable floppy disk. Then turn off the
computer again, reinstall the drive, and reboot the
computer. If the problem persists, try another drive. Then run
the hard drive tests in the

Dell Diagnostics

hard drive read failure

The hard drive may be faulty.

Turn off the computer, remove the drive, and boot the
computer from a bootable floppy disk. Then turn off the
computer again, reinstall the drive, and reboot the
computer. If the problem persists, try another drive. Then run
the hard drive tests in the

Dell Diagnostics

Invalid configuration
information-please run
System Setup Program

The system configuration information does
not match the hardware configuration. This
message is most likely to occur after a
memory module is installed.

Correct the appropriate options in the

system setup

program.

Keyboard clock line
failure

A cable or connector may be loose, or the
keyboard may be faulty.

Run the Keyboard Controller test in the

Dell Diagnostics

.

Keyboard controller
failure

A cable or connector may be loose, or the
keyboard may be faulty.

Reboot the computer, and avoid touching the keyboard or
the mouse during the boot routine. If the problem persists,
run the Keyboard Controller test in the

Dell Diagnostics

.

Keyboard data line
failure

A cable or connector may be loose, or the
keyboard may be faulty.

Run the Keyboard Controller test in the

Dell Diagnostics

.

Keyboard stuck key
failure

If an external keyboard or keypad is being
used, a cable or connector may be loose or
the keyboard may be faulty. If the integrated
keyboard is being used, the keyboard may
be faulty.
A key on the integrated keyboard or external
keyboard may have been pressed while the
computer was booting.

Run the Stuck Key test in the

Dell Diagnostics

.

Memory address line
failure at address, read
value expecting value

An installed memory module may be faulty or
improperly seated.

Reseat the

memory modules

and, if necessary, replace

them.

Memory allocation error

The software you are attempting to run is
conflicting with the operating system, another
application program, or a utility.

Turn off the computer, wait 30 seconds, and then restart it.
Try to run the program again. If the problem persists,
contact the software company.

Memory data line failure
at address, read value
expecting value

An installed memory module may be faulty or
improperly seated.

Reseat the

memory modules

and, if necessary, replace

them.

Memory double word logic
failure at address, read
value expecting value

An installed memory module may be faulty or
improperly seated.

Reseat the

memory modules

and, if necessary, replace

them.

Memory odd/even logic
failure at address, read
value expecting value

An installed memory module may be faulty or
improperly seated.

Reseat the

memory modules

and, if necessary, replace

them.

Memory write/read
failure at address, read
value expecting value

An installed memory module may be faulty or
improperly seated.

Reseat the

memory modules

and, if necessary, replace

them.

No boot device available

The computer cannot find the floppy or hard
drive.

If the floppy drive is your boot device, make sure that there
is a bootable floppy disk in the drive. If the hard drive is your
boot device, make sure that the drive is installed, properly
seated, and partitioned as a boot device.

No boot sector on hard
drive

The operating system may be corrupted.

Reinstall your operating system. See the documentation
that came with your operating system.

No timer tick interrupt

A chip on the system board may be
malfunctioning.

Run the System Set tests in the

Dell Diagnostics

.

Non-system disk or disk
error

The floppy disk in drive A or your hard-disk
drive does not have a bootable operating
system installed on it.

If you are trying to boot from the floppy disk, replace it with
one that has a bootable operating system.

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