Sound and speaker problems, Dualpoint device, touch pad, or mouse – Dell Precision M40 User Manual

Page 75

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NOTE: If your TV did not come with a composite video cable, you can purchase one from a

local electronics store.

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Television Type in the system setup program is set to the correct video standard for your country.

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Television Port is Enabled in the system setup program.

Check the TV Type Setting

NOTE: For more information on connecting a TV to your computer, see "

TV and Digital Audio

."

For Windows 2000

1. Save and close any open files, and exit any open application programs.
2. Shut down your computer.
3. Connect the proper video cable to the S-video TV-out connector on your computer. See "

TV and Digital Audio

."

4. Turn on your TV.
5. Verify that the correct video input is selected on the TV.
6. Restart your computer.
7. Click the Start button, point to Settings, and double-click Control Panel.
8. Double-click the Display icon.
9. Click the Settings tab.

10. Click the Advanced button.
11. Click the TV button.
12. Set the television type to NTSC (US) or PAL (Europe).

NOTE: For more information on connecting a TV to your computer, see "

TV and Digital Audio

."

Sound and Speaker
Problems

Basic Checks:

l

If using external speakers:

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Verify the speaker cable connections.

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Test the electrical outlet. Verify that the speakers are connected to a working electrical outlet. Ensure that
the speakers are turned on.

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Eliminate possible interference. Turn off nearby fans, fluorescent lights, or halogen lamps to check for
interference from those devices.

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Adjust the volume.

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Reinstall the audio driver

 for your operating system. 

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If you are using a S/PDIF-capable device, make sure that the proper cable is connected to the S-video TV-out
connector on your computer. See "

TV and Digital Audio

."

If the problem still exists after you complete the basic checks, fill out the

Diagnostics Checklist

as you perform the

following steps:

1. Insert your ResourceCD into the CD drive, reboot the computer, and run the Misc. PCI Devices device group in

the Dell Diagnostics. The Misc. PCI Devices device group checks the functionality of the audio controller.

2. Do the tests complete successfully?

Yes.

 The controller is functioning properly. If the problem persists, call Dell for technical assistance. 

No.

Call Dell

for technical assistance.

DualPoint Device,
Touch Pad, or Mouse
Problems

 

Basic Checks

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If you are using a mouse, ensure that the connector is firmly attached. Mouse extension cables can cause
problems.

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If you are using the touch pad or a PS/2 mouse, run the Pointing Devices test as described in "

Dell

Diagnostics

."

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Verify that the correct device is listed for the Pointing Devices option in the

system setup program

. For a USB

mouse, you do not have to change the setting. The computer automatically recognizes the USB mouse.

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Reinstall

the touch pad driver for your operating system.

NOTE: Be sure to refer to the section specific to your operating system.

l

Restart the computer.

If the problem still exists after you complete the basic checks, fill out the

Diagnostics Checklist

as you perform the

following steps:

1. Insert your ResourceCD into the CD drive, reboot the computer, and run the Mouse test in the Pointing

Devices device group in the Dell Diagnostics. The Mouse test checks the functionality of the mouse controller
(which affects the ability to move the pointer around the screen) and the operation of the touch pad buttons.

2. Do the tests complete successfully?

Yes. The controller is functioning properly. If the problem persists, call Dell for technical assistance.

No.

Call Dell

for technical assistance.

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