Error messages – Dell 968 All In One Photo Printer User Manual

Page 123

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Error Messages

For more help and to check the latest information on troubleshooting your printer, please visit

http://support.dell.com/support

.

Error Message:

What it indicates:

Solution:

Cartridge Alignment

Alignment problem.

Verify tape removed from

cartridges, run a few

cleaning cycles or check

troubleshooting. Press
to retry.

The tape was not removed from

the ink cartridges before the

cartridges were installed.

Remove the tape from the ink

cartridges. For more information, see

Replacing Ink Cartridges

.

Cartridge Error

Left cartridge incorrect.

Replace cartridge.

OR

Right cartridge incorrect.

Replace cartridge.

OR

Cartridges are in the

wrong positions. Please

reverse the cartridges

One or more of the ink cartridges

is inserted in the wrong carrier.

Insert the black or photo cartridge in

the left carrier and the color cartridge

in the right. For more information, see

Replacing Ink Cartridges

.

Cartridge Error

Faxes ready to print but

cartridges unavailable.

Install proper cartridges to

print

One or more of the ink cartridges

is inserted in the wrong carrier.

Insert the black or photo cartridge in

the left carrier and the color cartridge

in the right. For more information, see

Replacing Ink Cartridges

.

Cartridge Error

Only Photo Cartridge

installed. Insert Color or

Black Cartridge.

Press to exit

The photo cartridge is the only

cartridge installed.

Insert the black cartridge in the left

carrier or the color cartridge in the

right. For more information, see

Replacing Ink Cartridges

.

Cartridge Error

See User's Guide

The printer detects a critical

cartridge failure.

Remove the ink cartridges and unplug

the printer. Plug the printer in and

turn it on, and then reinsert the

cartridges. For more information, see

Replacing Ink Cartridges

.

If the error message returns, contact

Customer Support. For more

information, go to

support.dell.com

.

Cartridge Missing

Black Cartridge missing.

Insert a black or photo cartridge in

the left cartridge carrier. For more

information, see

Replacing Ink

Cartridges

.

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