Appendix, Dell technical support policy, Contacting dell – Dell 968 All In One Photo Printer User Manual

Page 157

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Appendix

Dell Technical Support Policy

Contacting Dell

Warranty and Return Policy

Dell Technical Support Policy

Technician-assisted technical support requires the cooperation and participation of the customer in the

troubleshooting process and provides for restoration of the Operating System, application software and

hardware drivers to the original default configuration as shipped from Dell, as well as the verification of

appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician

assisted technical support, online technical support is available at Dell Support. Additional technical

support options may be available for purchase.

Dell provides limited technical support for the printer and any Dell-installed software and peripherals.

Support for third-party software and peripherals is provided by the original manufacturer, including those

purchased and/or installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory

Integration (CFI/DellPlus).

Contacting Dell

You can access Dell Support at

support.dell.com

. Select your region on the WELCOME TO DELL

SUPPORT page, and fill in the requested details to access help tools and information.

You can contact Dell electronically using the following addresses:

World Wide Web

www.dell.com/

www.dell.com/ap/

(Asian/Pacific countries only)

www.dell.com/jp/

(Japan only)

www.euro.dell.com

(Europe only)

www.dell.com/la/

(Latin American and Caribbean countries)

www.dell.ca

(Canada only)

Anonymous file transfer protocol (FTP)

ftp.dell.com

Log in as user: anonymous, and use your email address as your password.

Electronic Support Service

[email protected]

[email protected]

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