Running the system diagnostics, Using the system diagnostics – Dell PowerEdge 2600 User Manual

Page 4

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4.

 

Verify that the memory modules, expansion cards, and microprocessors are fully seated in their sockets or connectors.

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To remove and reseat microprocessors, perform the steps described in "

Microprocessors

."

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To remove and reseat a memory module, perform the steps described in "

Memory Modules

."

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To remove and reseat an expansion card, perform the steps described in "

Expansion Cards

."

5.

 

Verify that all jumpers are set correctly (see

Figure 5

-2

).

6.

 

Check all cable connectors inside the system to verify that they are firmly attached to their appropriate connectors.

7.

 

Replace the cover (see "

Replacing the Cover

").

8.

 

Reconnect the system and any attached peripherals to their power sources, and turn them on.

Does the problem appear to be resolved?

Yes. No further steps are necessary.

No. Proceed to "

Running the System Diagnostics

."

Running the System Diagnostics

You can run system diagnostics from the utility partition on your hard drive or from a set of diskettes that you create using the Dell OpenManage Server
Assistant CD or by downloading the system diagnostics from the Dell Support website at support.dell.com.

From the Utility Partition

1.

 

As the system boots, press <F10> during POST.

2.

 

From the utility partition main menu under Run System Utilities, select Run System Diagnostics.

From the Diagnostics Diskettes

1.

 

Create a set of diagnostics diskettes from the Dell OpenManage Server Assistant CD. See "Using the Dell OpenManage Server Assistant CD" in your

User's Guide for information on creating the diskettes.

2.

 

Insert the first diagnostics diskette.

3.

 

Reboot the system.

When you start the system diagnostics, a message is displayed stating that the diagnostics are initializing. Next, the Diagnostics menu appears. The menu
allows you to run all or specific diagnostics tests or to exit the system diagnostics.

For a quick check of the system, select Test All Devices and then select Quick Tests. This option runs only the device tests that do not require user
interaction and that do not take a long time to run. Dell recommends that you choose this option first to increase the chance of tracing the source of the
problem quickly. To test a particular device, select Test One Device. For a complete check of the system, select Test All Devices and then select Extended
Tests
.

To check a particular area of the system, choose Advanced Testing. When you select Advanced Testing, the main screen of the diagnostics appears. This
screen includes a listing of the various device groups in the system and the system's service tag.

To view data on test results, select Information and Results. Select Program Options to view the program options screen, which lets you set various test
parameters.

By selecting the Device Configuration option, you can see an overview of the devices in the system.

Selecting Exit to MS-DOS exits the diagnostics and returns to the Diagnostics menu.

To select an option from the Diagnostics menu, highlight the option and press <Enter>, or press the key that corresponds to the highlighted letter in the
option you choose.

Using the System Diagnostics

When you select Advanced Testing from the Diagnostics menu, the main screen of the diagnostics appears.

Information on the main screen of the diagnostics is presented in the following areas:

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Two lines at the top of the main screen identify the diagnostics, the version number, and the system service tag.

CAUTION:

The microprocessor and heat-sink assembly can get extremely hot during system operations. Be sure that it has had sufficient time to

cool before touching it.

CAUTION:

When handling the microprocessor and heat-sink assembly, take care to avoid sharp edges on the heat sink.

NOTICE:

Use the system diagnostics to test only your system. Using this program with other systems may cause invalid results or error messages. In

addition, use only the program that came with your system (or an updated version of that program).

NOTE:

Before you read the rest of this section, start the system diagnostics so that you can see the utility on your screen.

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