Software diagnostic tools, Pre-boot system assessment (psa) – Dell Alienware M17x (Mid 2009) User Manual

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CHAPTER 6: TROUBLESHOOTING

Software Diagnostic Tools

Pre-Boot System Assessment (PSA)

The computer runs the Pre-boot System Assessment (PSA), a series of initial tests

of your system board, keyboard, display, memory, hard drive, etc.

To invoke PSA, press <F12> to access the Boot Menu. Select “Diagnostics” from the

menu and press <Enter>.

During the assessment, answer any questions that appear.

If a failure is detected, the computer stops and beeps. To stop the assessment

and restart the computer, press <n>; to continue to the next test, press <y>;

to retest the component that failed, press <r>.
If failures are detected during the Pre-boot System Assessment, write down

the error code(s) and contact Alienware (for details, refer to “CONTACTING

ALIENWARE“ on page 90).

If the Pre-boot System Assessment completes successfully, you receive the

message “

Do you want to run the remaining memory tests? This will take about

30 minutes or more. Do you want to continue? (Recommended)”.

Press <y> to continue if experiencing memory issues, else press <n> to finish

PSA testing with the following message “Pre-boot System Assessment complete.

No Diagnostic Utility Partition identified. Select

OK to reboot your system.”

Press <o> to reboot your computer.

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