Dell Latitude C540 - Manual (Page 125)

The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through
the technical support service. For the telephone number to call, see the
contact numbers for your region.
Automated Order-Status Service
To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or
you can call the automated order-status service. A recording prompts you for the information needed to
locate and report on your order. For the telephone number to call, see the
contact numbers for your region.
Technical Support Service
Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about
Dell hardware. Our technical support staff uses computer-based diagnostics to provide fast, accurate
answers.
To contact Dell's technical support service, see " Technical Assistance " and then call the number for your
country as listed in " Contacting Dell ."
Problems With Your Order
If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell
for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to
call, see the
contact numbers for your region.
Product Information
If you need information about additional products available from Dell, or if you would like to place an order,
visit the Dell website at www.dell.com. For the telephone number to call to speak to a sales specialist, see
the
contact numbers for your region.
Returning Items for Warranty Repair or Credit
Prepare all items being returned, whether for repair or credit, as follows:
Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the
outside of the box. 1.
For the telephone number to call, see the contact numbers for your region.
Include a copy of the invoice and a letter describing the reason for the return. 2.
3.