Network problems, General program problems, A program crashes – Dell Latitude C540 User Manual

Page 73: A program stops responding

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Network Problems

Fill out the

Diagnostics Checklist

as you complete these checks.

Check the network cable connector -

Ensure that the network cable connector is firmly

connected to the connector on the computer and the network wall jack.

Check the network lights on the network connector -

Green indicates that the network

connection is active. If the status light is not green, try replacing the network cable. Amber
indicates that the network adapter driver is loaded and the adapter is detecting activity.

Restart the computer -

Try to log on to the network again.

Contact your network administrator -

Verify that your network settings are correct and

that the network is functioning.

General Program Problems

Fill out the

Diagnostics Checklist

as you complete these checks.

A program crashes

NOTE:

Software usually includes installation instructions in its documentation or on a floppy disk or

CD.

See the software documentation -

Many software manufacturers maintain websites with

information that may help you solve the problem. Ensure that you properly installed and
configured the program. Reinstall the program if necessary.

A program stops responding

End the program

Simultaneously press

.

1.

Click the Applications tab, and then select the program that is no longer responding.

2.

Click End Task.

3.

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