Dell Latitude C540 - Manual (Page 71)

Ensure that Windows recognizes the drive - In Windows XP, click the Start button and
click My Computer. In other operating systems, double-click My Computer. If the drive is not
listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses
can sometimes prevent Windows from recognizing the drive. Insert a bootable disk and restart
the computer. Verify that the light is blinking, indicating normal operation.
Try another disc - Insert another disc to eliminate the possibility that the original disc is
defective.
Adjust the Windows volume control - Double-click the speaker icon in the lower-right
corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
Reinstall the drive
Save and close any open files, exit any open programs, and shut down the computer. 1.
Remove the drive. See " Using the Module Bay " for instructions. 2.
Reinstall the drive. 3.
Turn on the computer. 4.
Clean the drive or disc - See " Cleaning Your Computer " for instructions.
Check the drive for errors
If a drive error message appears, see " Error Messages " for an explanation.
Run the IDE Drives tests as described in " Using the Dell Diagnostics ."
If you cannot eject the CD, CD-RW, or DVD drive tray
Ensure that the computer is turned off. 1.
Straighten a paper clip and insert one end into the eject hole at the front of the drive;
push firmly until the tray is partially ejected. 2.
Gently pull out the tray until it stops. 3.
If you hear an unfamiliar scraping or grinding sound
Ensure that the sound is not caused by the program that is running.
Ensure that the disk or disc is inserted properly.
If the CD-RW drive stops writing