Troubleshooting the system battery – Dell PowerEdge SC 430 User Manual

Page 27

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Action

 

 

1.

Open the system. See "

Opening the System

."


 

2.

Ensure that the following components are properly installed:

l

 

Expansion cards

l

 

Power supplies

l

 

Fans

l

 

Optional installed drives

l

 

Processor heat sink

 

3.

Ensure that all cables are properly connected.

 

4.

Close the system. See "

Closing the System

."


 

5.

Run the system board tests in the system diagnostics. See "

Running the System Diagnostics

."

If the tests fail, see "

Troubleshooting Your System

."

 

Troubleshooting the System Battery

 

Problem

l

 

System message indicates a problem with the battery.

l

 

System Setup program loses system configuration information.

l

 

System date and time do not remain current.

A coin-cell battery maintains system configuration, date, and time information. The battery can last several years. If you have to repeatedly reset time and
date information after turning on the system, or the following messages appear, replace the battery. See "

Replacing the Battery

" in "Installing System

Options."

Time-of-day not set - please run SETUP program

or

Invalid configuration information -

please run SETUP program

or

Battery voltage is low

You can operate your system without a battery; however, without a battery, the configuration information is erased if the system is turned off or unplugged
from the electrical outlet. In this case, you must enter the System Setup program and reset the configuration options.

 

 

Action

 

1.

Re-enter the time and date through the System Setup program. See "Using the System Setup Program" in your User's Guide.

 

2.

Turn off the system and disconnect it from the electrical outlet for at least one hour.

 

3.

Reconnect the system to the electrical outlet and turn on the system.

 

CAUTION:

Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.

Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the
computer and protecting against electrostatic discharge.

NOTE:

If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation

is caused by a defective battery.

CAUTION:

A new battery can explode if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the

manufacturer. Discard used batteries according to the manufacturer's instructions.

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