Dell PowerVault DR2000v User Manual

Page 35

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ID

Issue

Description

Workaround/Solution

BGI can take
approximately 2
hours for a 3
Terabyte (TB)
external expansion
shelf enclosure to
complete.

14126

Do not connect an
external expansion
shelf enclosure to a DR
Series system prior to
upgrading to the 2.0
release.

System issues occur
if any DR4000
systems running the
pre-2.0 release
system software
connect and power
on any external
expansion shelf
enclosure, and then
upgrade to the DR
Series system 2.0
release software. To
prevent this
condition, observe
the following best
practice:

An expansion

shelf enclosure

should only be

powered on and

connected to a

DR4000 system

after the system

has been

upgraded to the

2.0 release

software.

Follow the

recommended

sequence of

operations listed

in the

Workaround/

Solution section.

To resolve this issue, observe the following
best practice for upgrading earlier DR4000
systems to the 2.0 release software (this must
be done prior to connecting and powering on
an external expansion shelf enclosure):

1.

Upgrade the DR4000 system with the

release 2.0 system software.

2.

Power off the DR4000 system (required

for 2.0 with Dell OpenManage 7.1).

3.

Connect the external expansion shelf (or

shelves) with cabling to the DR4000

system.

4.

Power on the external expansion shelf

(or shelves).

5.

Power on the DR4000 system.

14427

The Google Chrome
browser reports that
the upgrade page is
unresponsive during a
file upload.

The Google Chrome
browser displays a
Page(s)
Unresponsive dialog,
which indicates it is
in a "waiting" mode
when uploading the
DR4000 system
software payload

There is no workaround at this time. Dell
recommends that you click Wait and allow
sufficient time for the uploading of the DR4000
system software upgrade to complete.

35

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