Using the drivers and utilities media – Dell Inspiron 530s (Mid 2007) User Manual

Page 93

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Troubleshooting Tools

93

Windows XP:

1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager.
2 Right-click the device for which the new driver was installed and

click Properties.

3 Click the Drivers tab→ Roll Back Driver.

Windows Vista:

1 Click Start

, and right-click Computer.

2 Click Properties→ Device Manager.

NOTE:

The

User Account Control window may appear. If you are an

administrator on the computer, click

Continue; otherwise, contact your

administrator to enter the Device Manager.

3 Right-click the device for which the new driver was installed and click

Properties.

4 Click the Drivers tab→ Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System
Restore ("Restoring Your Operating System" on page 96) to return your
computer to the operating state that existed before you installed the
new driver.

Using the Drivers and Utilities media

If using Device Driver Rollback or System Restore ("Restoring Your Operating
System" on page 96) does not r
esolve the problem, then reinstall the driver
from the

Drivers and Utilities media.

1 With the Windows desktop displayed, insert the Drivers and Utilities media.

If this is your first time to use the Drivers and Utilities media, go to step 2.
If not, go to step 5.

2 When the Drivers and Utilities media installation program starts, follow

the prompts on the screen.

3 When the InstallShield Wizard Complete window appears, remove the

Drivers and Utilities media and click Finish to restart the computer.

4 When you see the Windows desktop, reinsert the Drivers and Utilities media.

book.book Page 93 Monday, October 6, 2008 11:38 AM

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