Troubleshooting instructions, Diagnostic menu map (customer mode), Testing "print quality – Dell 3010cn Color Laser Printer User Manual

Page 115

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Troubleshooting Instructions

 

Use the Customer Mode to locate the unit in the printer that causes a problem.

Diagnostic Menu Map (Customer Mode)

1.

Turn off the printer.

2.

Turn on the printer while holding down

and

.

The Customer Mode menu appears.

 

Testing "Print Quality"

 

"Print Quality" is used to diagnose print quality defects.

1.

On the Customer Mode menu, go down to Cyan20%, Magenta20%, Yellow20%, or Black20% and press

.

 

 

After you output the test results, contact Dell.

Panel Lock

Specifies whether to limit access to the menus.

Change Password

Sets a password to limit access to the menus.

Re-enter Password Type the new password again to confirm.

NOTE:

This menu sets a password to lock the operator panel. When changing the password for the Dell Printer Configuration Web Tool, click Set

Password on the left frame and set the password.

Cyan20%

Outputs cyan toner at 20% density on the whole area of the paper.

Magenta20%

Outputs magenta toner at 20% density on the whole area of the paper.

Yellow20%

Outputs yellow toner at 20% density on the whole area of the paper.

Black20%

Outputs black toner at 20% density on the whole area of the paper.

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