System beep codes – Dell PowerEdge 2500SC User Manual

Page 25

Advertising
background image

System Beep Codes

When an error that cannot be reported on the monitor occurs during a boot routine, the system may emit a series of beeps that identify the problem. The beep code is a
pattern of sounds; for example, one beep followed by a second beep and then a burst of three beeps (code 1-1-3) means that the system was unable to read the data
in NVRAM. This information is valuable to the Dell technical support representative if you need to call for technical assistance.

When a beep code is emitted, record it on a copy of the Diagnostics Checklist in "

Getting Help

," and then look it up in

Table 2-4

. If you are unable to resolve the

problem by looking up the meaning of the beep code, use the Dell Diagnostics to identify a more serious cause. If you are still unable to resolve the problem, see
"

Getting Help

," for instructions on obtaining technical assistance.

 

Table 2-4. System Beep Codes 

Write fault

Write fault on selected drive

Faulty diskette or hard-disk drive

Replace the diskette or hard-disk drive. See "

Installing Drives

."

NOTE:

For the full name of an abbreviation or acronym used in this table, see "

Abbreviations and Acronyms

."

NOTE:

If the system boots without a keyboard, mouse, or monitor attached, the system will not issue beep codes related to these peripherals.

 

Code

 

Cause

 

Corrective Action

1-1-3

CMOS write/read failure

Replace the system board. See "

Getting Help

," for instructions on obtaining technical assistance.

1-1-4

BIOS checksum failure

This fatal error usually requires that you replace the BIOS firmware. See "

Getting Help

," for instructions on obtaining

technical assistance.

1-2-1

Programmable interval-timer
failure

Replace the system board. See "

Getting Help

," for instructions on obtaining technical assistance.

1-2-2
1-2-3

DMA initialization failure
DMA page register
write/read failure

Remove and reseat the memory modules. See "

Installing Memory Modules

" in "Installing System Board Options." If the

problem persists, replace the memory modules. See "

Installing Memory Modules

" in "Installing System Board Options." If

the problem still persists, see "

Getting Help

," for instructions on obtaining technical assistance.

1-3-1

Main-memory refresh
verification failure

Remove and reseat the memory modules. See "

Installing Memory Modules

" in "Installing System Board Options." If the

problem persists, replace the memory modules. See "

Installing Memory Modules

" in "Installing System Board Options." If

the problem still persists, see "

Getting Help

," for instructions on obtaining technical assistance.

1-3-2

No memory installed

Remove and reseat the memory modules. See "

Installing Memory Modules

" in "Installing System Board Options." If the

problem persists, replace the memory modules. See "

Installing Memory Modules

" in "Installing System Board Options." If

the problem still persists, see "

Getting Help

," for instructions on obtaining technical assistance.

1-3-3

Chip or data line failure in
the first 64 KB of main
memory

Remove and reseat the memory modules. See "

Installing Memory Modules

" in "Installing System Board Options." If the

problem persists, replace the memory modules. See "

Installing Memory Modules

" in "Installing System Board Options." If

the problem still persists, see "

Getting Help

," for instructions on obtaining technical assistance.

1-3-4

Odd/even logic failure in the
first 64 KB of main memory

Remove and reseat the memory modules. See "

Installing Memory Modules

" in "Installing System Board Options." If the

problem persists, replace the memory modules. See "

Installing Memory Modules

" in "Installing System Board Options." If

the problem still persists, see "

Getting Help

," for instructions on obtaining technical assistance.

1-4-

Address line failure in the
first 64 KB of main memory

1-4-2

Parity failure in the first 64
KB of main memory

2-1-1
through
2-4-4

Bit failure in the first 64 KB
of main memory

3-1-1  

Slave DMA-register failure

Replace the system board. See "

Getting Help

," for instructions on obtaining technical assistance.

3-1-2

Master DMA-register failure

3-1-3

Master interrupt-mask
register failure

3-1-4

Slave interrupt-mask register
failure

3-2-4

Keyboard-controller test
failure

Check the keyboard cable and connector for proper connection. If the problem persists, run the keyboard test in the Dell
Diagnostics to determine whether the keyboard or keyboard controller is faulty. If the keyboard controller is faulty, replace
the system board. See "

Getting Help

," for instructions on obtaining technical assistance.

3-3-1

CMOS failure

Run the system board test in the Dell Diagnostics to isolate the problem.

Advertising