Table 7-10. a virtual disk is in a degraded state – Dell PowerEdge RAID Controller S100 User Manual

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Troubleshooting

Table 7-10. A Virtual Disk is in a Degraded State

Likely Causes to Check

Corrective Actions

A physical disk was removed

• Install the original physical disk, if it was

inadvertently removed, or replace it with a new or

used physical disk.

• Initialize a new physical disk. Perform a Rescan

for all physical disks that are replaced.

• If the physical disk was not removed, check that

its cables are correctly installed.

Physical or mechanical problems

with the physical disk

• Check if the physical disk in the virtual disk has

failed.

• If a physical disk was recently removed and

replaced, check that it is correctly positioned in

the backplane. Check the cable connections at the

physical disk and at the motherboard. Perform a

rescan.

The virtual disk has lost

redundancy

• One or more physical disks in the virtual disk have

failed. Due to the failed physical disk or disks, the

virtual disk is no longer maintaining redundant

(mirrored or parity) data. The failure of an

additional physical disk results in lost data.

• Replace the physical disk or disks. Rebuild the

physical disk using Storage Management. See the

applicable Storage Management screen, located

on the Dell Support website at

support.dell.com/manuals.

Corrupted metadata in the

virtual disk

1

Delete the virtual disk that has the failed

metadata.

2

Assign the physical disk as a hot spare to rebuild a

redundant virtual disk.

3

To create a non-redundant virtual disk, delete and

rebuilt the data on a virtual disk, and restore the

data from a backup storage source.

A5_bk0.book Page 72 Thursday, February 10, 2011 8:34 PM

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