Dell PowerEdge 6600 - Manual (Page 43)

Problem
l Error message indicates a microprocessor problem
l Error message indicates a microprocessor board problem
l Front-panel status LCD indicates a problem with microprocessors, VRMs, or the microprocessor board
l A heat sink is not installed for each microprocessor
Action
1. Observe the precautions in " Safety First—For You and Your System ."
2. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
3. Remove the microprocessor tray (see " Removing the Microprocessor Tray ").
4. Ensure that VRMs are installed for each microprocessor and reseat the VRMs.
5. Replace the microprocessor tray (see " Replacing the Microprocessor Tray ").
6. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
7. Run the Quick Tests in the system diagnostics.
If the problem persists, go to step 8.
8. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
9. Remove the microprocessor tray (see " Removing the Microprocessor Tray ").
10. Remove all microprocessors and VRMs except CPU1 and VRM1 (see " Adding or Replacing a Microprocessor ").
If there is only one microprocessor installed, see " Getting Help ."
11. Replace the microprocessor tray (see " Replacing the Microprocessor Tray ").
12. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
13. Run the Quick Tests in the system diagnostics.
If the tests complete successfully, go to step 14.
14. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
15. Remove the microprocessor tray (see " Removing the Microprocessor Tray ").
16. Reinstall one of the microprocessors and VRMs that you removed in step 10 (see " Adding or Replacing a Microprocessor ").
17. Repeat steps 11 through 16 for each microprocessor and VRM removed in step 10.
If the problem persists, see " Getting Help ."
Troubleshooting the I/O Riser Card
Problem
l Error message indicates an I/O riser card problem (mouse, keyboard, serial port, parallel port, NIC, video, SCSI, USB, BIOS, or BMC problem)
Action
1. Observe the precautions in " Safety First—For You and Your System ."
2. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
3. Remove the back cover (see " Removing the Back Cover ").
4. Disconnect all cables from the I/O riser card.
5. Reseat the I/O riser card (see " Replacing the I/O Riser Card ").
6. Reconnect all cables to the I/O riser card.
7. Replace the back cover (see " Replacing the Back Cover ").
8. Reconnect the system to its electrical outlet, and turn on the system.
NOTICE: If a microprocessor socket does not have a microprocessor installed, a heat sink blank must be installed for that socket.
NOTICE: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
NOTICE: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.