Dell PowerEdge 6600 - Manual (Page 48)

l Faulty hard drive
l Faulty SCSI backplane board
l Faulty or loose SCSI cable connections to a RAID controller card
Action
1. Reboot your system and enter the SCSI configuration utility by pressing <Ctrl><h>, <Ctrl><a>, or <Ctrl><m>, depending on the controller.
2. Check that the primary SCSI channel is enabled, and reboot the system.
See the documentation supplied with the controller for information on the configuration utility.
3. Verify that the device drivers are installed and configured correctly.
See the operating system's documentation.
4. Remove the faulty hard drive and install it in the another drive bay.
5. If the problem is resolved, reinstall the hard drive in the original bay.
If the hard drive functions properly in the original bay, the drive carrier could have intermittent problems. Replace the hard drive (see " Installing a SCSI
Hard Drive ").
If the hard drive still does not function properly in the original bay, the SCSI backplane board has a defective connector. See " Getting Help " for
instructions on obtaining technical assistance.
6. Check the SCSI cable connections inside the system:
a. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
b. Remove the front cover (see " Removing the Front Cover ").
c. Check the SCSI cable connection to the RAID controller card.
7. Partition and logically format the hard drive. If possible, restore the files to the drive.
To partition and logically format the drive, see the operating system documentation.
If the problem is not resolved, see " Getting Help ."
Troubleshooting a RAID Controller Card
Your system may contain an optional RAID controller card. If you encounter problems with the controller, see the RAID controller's documentation for detailed
information on troubleshooting.
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NOTICE: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all the files on the hard drive.
NOTE: If a drive shows signs of imminent failure, the status indicator blinks green, then amber, and off, repeating this sequence every two
seconds. If a drive has failed, the status indicator blinks amber four times per second.
NOTE: To operate the SCSI backplane in a 1 x 8 configuration, make sure that the SCSI cable is connected to the Channel A connector on the
SCSI backplane's daughter card. To operate the SCSI backplane in a 2 x 4 configuration, make sure that both SCSI cables are connected to the
daughter card.