General problems, Osd warning messages – Dell E1609WFP Monitor User Manual

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The test is complete when the white screen appears. To exit, press the

 button again.  

If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

OSD Warning Messages

One of the following warning messages may appear on the screen indicating that the monitor is out of synchronization.

This means that the monitor cannot synchronize with the signal that it receives from the computer. Either the signal is too high or too low for the monitor to
use. See

Monitor Specifications

 for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1366 X 768 @ 60Hz.

Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with the computer or that
the monitor is in power save mode.

General Problems

The following table contains general information about common monitor problems you might encounter.

COMMON SYMPTOMS

PROBLEM DESCRIPTION

POSSIBLE SOLUTIONS

No Video/Power LED off

No picture, monitor is dead

Check connection integrity at the both ends of the video cable, verify that the monitor
and computer are plugged into a working electrical outlet, and that you have pressed
the power button.

No Video/Power LED on

No picture or no brightness

l

Press the input select button in the front of the monitor and ensure the correct
input source is selected.

l

Increase brightness & contrast controls.

l

Perform monitor self-test feature check.

l

Check for bent or broken pins on the end of the video cable.

l

Reboot your computer and monitor.

l

Run the built-in diagnostics.

Poor Focus

Picture is fuzzy, blurry, or ghosting

l

Push Auto Adjust button.

l

Adjust Phase and Clock controls via OSD.

l

Eliminate video extension cables.

l

Perform monitor reset.

l

Lower video resolution or increase font size.

Shaky/Jittery Video

Wavy picture or fine movement

l

Push Auto Adjust button.

l

Adjust Phase and Clock controls via OSD.

l

Perform monitor reset.

l

Check environmental factors.

l

Relocate and test in another room.

Missing Pixels

LCD screen has spots

l

Cycle power on-off

l

These are pixels that are permanently off and this is a natural defect that occurs
in LCD technology.

l

Run the built-in diagnostics.

Brightness Problems

Picture too dim or too bright

l

Perform monitor reset.

l

Push Auto Adjust button.

l

Adjust brightness & contrast controls.

Geometric Distortion

Screen not centered correctly

l

Perform monitor reset on "Position Settings Only".

l

Push Auto Adjust button.

l

Adjust the centering controls.

l

Ensure monitor is in proper video mode.

Horizontal/Vertical Lines

Screen has one or more lines

l

Perform monitor reset.

l

Push Auto Adjust button.

l

Adjust Phase and Clock controls via OSD.

l

Perform monitor self-test feature check and determine if these lines are also in
self-test mode.

l

Check for bent or broken pins.

l

Run the built-in diagnostics.

Sync Problems

Screen is scrambled or appears torn

l

Perform monitor reset.

l

Push Auto Adjust button.

l

Adjust Phase and Clock controls via OSD.

l

Perform monitor self-test feature check to determine if scrambled screen appears
in self-test mode.

l

Check for bent or broken pins.

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