Product specific problems – Dell E1609WFP Monitor User Manual

Page 27

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Product Specific Problems

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Boot up in the "safe mode".

LCD Scratched

Screen has scratches or smudges

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Turn monitor off and clean the screen.

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For cleaning instruction, see

Caring for your Monitor.

  

Safety Related Issues

Visible signs of smoke or sparks

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Do not perform any troubleshooting steps.

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Monitor needs to be replaced.

Intermittent Problems

Monitor malfunctions on and off

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Ensure monitor is in proper video mode.

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Ensure video cable connection to computer and to the flat panel is secure.

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Perform monitor reset.

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Perform monitor self-test feature check to determine if the intermittent problem
occurs in self-test mode.

Image Retention (from a 
static image) 

Faint Shadow from the static image
displayed appears on the
screen            

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Use the Power Management feature to turn off the monitor at all times when not
in use. Alternatively, use a dynamically changing screen saver left on the monitor
for a long period of time.

SPECIFIC SYMPTOMS

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

Screen image is too small

Image is centered on screen, but does not fill
entire viewing area.

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Perform monitor reset on "All Settings."

Cannot adjust the monitor with the
buttons on the front panel

OSD does not appear on the screen.

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Turn off the monitor, unplug the power cord and then plug
back and turn on the monitor.

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