Troubleshooting the mouse, Troubleshooting basic i/o functions, Troubleshooting a serial i/o device – Dell PowerEdge 850 User Manual
Page 104
l
Keyboard is not functioning properly.
Action
1.
Run the appropriate online diagnostic test. See "
Using Server Administrator Diagnostics
" in "Running System Diagnostics."
2.
Press each key on the keyboard, and examine the keyboard and its cable for signs of damage.
3.
Swap the faulty keyboard with a working keyboard.
If the problem is resolved, replace the faulty keyboard. See "
Getting Help
."
If the problem is not resolved, see "
Getting Help
."
Troubleshooting the Mouse
Problem
l
System message indicates a problem with the mouse.
l
Mouse is not functioning properly.
Action
1.
Run the appropriate online diagnostic test. See "
Using Server Administrator Diagnostics
" in "Running System Diagnostics."
If the test fails, continue to the next step.
2.
Examine the mouse and its cable for signs of damage.
3.
Swap the faulty mouse with a working mouse.
If the problem is resolved, replace the faulty mouse. See "
Getting Help
."
If the problem is not resolved, see "
Getting Help
."
Troubleshooting Basic I/O Functions
Problem
l
Error message indicates a problem with a serial port.
l
Device connected to a serial port is not operating properly.
Action
1.
Enter the System Setup program and ensure that the serial port is enabled. See "Using the System Setup Program" in the User's Guide.
2.
If the problem is confined to a particular application, see the application documentation for specific port configuration requirements that the program
may require.
3.
Run the appropriate online diagnostic test. See "
Using Server Administrator Diagnostics
" in "Running System Diagnostics."
If the tests run successfully but the problem persists, see "
Troubleshooting a Serial I/O Device
."
Troubleshooting a Serial I/O Device
Problem