Diagnostics indicator codes – Dell PowerEdge 850 User Manual

Page 96

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Diagnostics Indicator Codes

The four diagnostics indicators on the system front panel display error codes during system startup.

Table 2

-4

lists the causes and possible corrective actions

associated with these codes.

problem persists, see "

Getting Help

."

Plug & Play Configuration Error

Error encountered in initializing PCI device;
faulty system board.

Install the NVRAM_CLR jumper and reboot the system. See

Figure A

-2

for jumper location. Check for a BIOS update. If

the problem persists, see "

Troubleshooting Expansion Cards

"

in "Troubleshooting Your System." If the problem persists,
see "

Getting Help

."

Primary drive 0/1 configuration error

Faulty drive. Parameters failure.

Ensure that the hard drive cables are properly connected.
See "

Troubleshooting SCSI Hard Drives

" in "Troubleshooting

Your System."

Primary drive 0/1 failure

Faulty drive. INT13 call failure from the drive.

Ensure that the hard drive cables are properly connected.
See "

Troubleshooting SCSI Hard Drives

" in "Troubleshooting

Your System."

Read fault

Requested sector not found

The operating system cannot read from the
diskette or hard drive, the system could not find
a particular sector on the disk, or the requested
sector is defective.

Replace the diskette. Ensure that the diskette and hard-drive
cables are properly connected. See "

Troubleshooting a USB

Device

," "

Troubleshooting SATA Hard Drives

," or

"

Troubleshooting SCSI Hard Drives

" in "Troubleshooting Your

System" for the appropriate drive(s) installed in your system.

Remote Configuration update attempt

failed

System could not implement Remote
Configuration request.

Retry Remote Configuration.

ROM bad checksum = address

Faulty or improperly installed expansion card.

Remove and reseat the expansion cards. See
"

Troubleshooting Expansion Cards

" in "Troubleshooting Your

System."

SATA port 0/1 hard disk drive

configuration error

Faulty drive. Parameters failure.

Ensure that the hard drive cables are properly connected.
See "

Troubleshooting SATA Hard Drives

" in "Troubleshooting

Your System."

SATA port 0/1 hard disk drive failure

SATA port 0/1 hard disk drive auto-

sensing error

Faulty drive. INT13 call failure from the drive.

Ensure that the hard drive cables are properly connected.
See "

Troubleshooting SATA Hard Drives

" in "Troubleshooting

Your System."

SATA Port 0/1 hard disk not found

SATA Port0/1 set as Auto, no disk installed.

Run the System Setup program to correct the settings. See
"Using the System Setup Program" in your User's Guide.

Sector not found

Seek error

Seek operation failed

Faulty diskette or hard drive.

See "

Troubleshooting a USB Device

," "

Troubleshooting SATA

Hard Drives

," or "

Troubleshooting SCSI Hard Drives

" in

"Troubleshooting Your System" for the appropriate drive
installed in your system.

Shutdown failure

Shutdown test failure.

Ensure that all memory modules are properly installed. See
"

Troubleshooting System Memory

" in "Troubleshooting Your

System." If the problem persists, see "

Getting Help

."

The amount of system memory has

changed.

Faulty memory module.


Information only, if you have changed the
memory configuration.

See "

Troubleshooting System Memory

" in "Troubleshooting

Your System." If the problem persists, see "

Getting Help

."

The amount of tested memory is below

the minimum system configuration.

System halted!

Invalid memory configuration.

See "

Memory Module Installation Guidelines

" in "Installing

System Components."

 

Faulty memory module.

See "

Troubleshooting System Memory

" in "Troubleshooting

Your System." If the problem persists, see "

Getting Help

."

Time-of-day clock stopped

Faulty battery; faulty system board.

See "

Troubleshooting the System Battery

" in

"Troubleshooting Your System." If the problem persists, see
"

Getting Help

."

Time-of-day not set - please run SETUP

program

Incorrect Time or Date settings; faulty system
battery.

Check the Time and Date settings. See "Using the System
Setup Program" in your User's Guide. If the problem persists,
see "

Troubleshooting the System Battery

" in

"Troubleshooting Your System."

Timer chip counter 2 failed

Faulty system board.

See "

Getting Help

."

Unexpected interrupt in protected mode

Faulty or improperly installed memory modules
or faulty system board.

Ensure that all memory modules are properly installed. See
"

Memory Module Installation Guidelines

" in "Installing System

Components." If the problem persists, see "

Troubleshooting

System Memory

" in "Troubleshooting Your System." If the

problem persists, see "

Getting Help

."

Utility partition not available

Utility partition is not available on the hard disk

Create a utility partition on the boot hard drive. See the CDs
that came with your system.

Warning! No micro code update loaded

for processor 0

Micro code update failed.

Update the BIOS firmware. See "

Getting Help

."

Write fault

Write fault on selected drive

Faulty diskette, diskette drive, hard drive.

Replace the diskette. Ensure that the diskette drive and
hard-drive cables are properly connected. See
"

Troubleshooting a USB Device

," "

Troubleshooting SATA Hard

Drives

," or "

Troubleshooting SCSI Hard Drives

" in

"Troubleshooting Your System" for the appropriate drive(s)
installed in your system.

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