Troubleshooting the system battery, Troubleshooting the power supply, Troubleshooting system cooling problems – Dell PowerEdge 850 User Manual

Page 109

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5.

Run the system board tests in the system diagnostics. See "

Running the System Diagnostics

."

If the tests fail, see "

Getting Help

."

 

Troubleshooting the System Battery

 

Problem

l

 

System message indicates a problem with the battery.

l

 

System Setup program loses system configuration information.

l

 

System date and time do not remain current.

 

Action

 

1.

Re-enter the time and date through the System Setup program. See "Using the System Setup Program" in your User's Guide.

 

2.

Turn off the system and disconnect it from the electrical outlet for at least one hour.

 

3.

Reconnect the system to the electrical outlet and turn on the system.

 

4.

Enter the System Setup program.

If the date and time are not correct in the System Setup program, replace the battery. See "

System Battery

" in "Installing System Components."

If the problem is not resolved by replacing the battery, see "

Getting Help

."

 

Troubleshooting the Power Supply

 

Problem

l

 

System-status indicators are amber.

 

Action

 

 

1.

Run the appropriate online diagnostics test. See "

Using Server Administrator Diagnostics

" in "Running the System Diagnostics."


 

2.

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

 

3.

Open the system. See "

Opening the System

."


 

4.

Ensure that the power supply is properly installed by removing and reinstalling it. See "

Power Supply

" in "Installing System Components."

If the problem persists, remove the faulty power supply. See "

Removing the Power Supply

" in "Installing System Components."

 

5.

Install a new power supply. See "

Installing the Power Supply

" in "Installing System Components."

If the problem persists, see "

Getting Help

."

 

Troubleshooting System Cooling Problems

NOTE:

If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation

is caused by a defective battery.

NOTE:

Some software may cause the system time to speed up or slow down. If the system seems to operate normally except for the time kept in the

System Setup program, the problem may be caused by software rather than by a defective battery.

CAUTION:

Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.

Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the
computer and protecting against electrostatic discharge.

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