Common macintosh problems – Dell 1133 Laser Mono Printer User Manual

Page 16

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background image

appear on
the
scanners
list.

Ensure the scanner driver for your machine is installed in your system. Open Unified Linux Driver
configurator, switch to Scanners configuration, then press Drivers. Make sure that driver with
a name corresponding to your machine's name is listed in the window.
Ensure the port is not busy. Since functional components of machine (printer and scanner) share
the same I/O interface (port), the situation of simultaneous access of different user applications
to the same port is possible. To avoid possible conflicts, only one of them at a time is allowed to
gain control over the device. The other user will encounter “device busy” response. This usually
happens when starting a scan procedure. An appropriate message box appears.
To identify the source of the problem, open the Ports configuration and select the port assigned
to your scanner, port's symbol /dev/mfp0 corresponds to LP:0 designation displayed in the
scanners’ options, /dev/mfp1 relates to LP:1, and so on. USB ports start at /dev/mfp4, so
scanner on USB:0 relates to /dev/mfp4 respectively and so forth sequentially. In the Selected
port
pane, you can see if the port is occupied by another application. If this is the case, you
should either wait for completion of the current job or press the Release port button, if you are
sure that the present port application is not functioning properly.

The
machine
does not
scan.

Ensure a document is loaded into the machine, ensure your machine is connected to the
computer.
If there is an I/O error while scanning.

Refer to Linux User’s Guide that came with your computer for further information on Linux error messages.

Common Macintosh problems

condition

Suggested solutions

The machine does not print PDF files correctly.
Some parts of graphics, text, or illustrations are
missing.

Printing the PDF file as an image may enable the file to print.
Turn on Print As Image from the Acrobat printing options.

It will take longer to print when you print a PDF file as an
image.

The document has printed, but the print job has
not disappeared from the spooler in Mac OS X
10.3.2.

Update your Mac OS to Mac OS X 10.3.3. or higher.

Some letters are not displayed normally during
the cover page printing.

Mac OS cannot create the font during the cover page printing.
The English alphabet and numbers are displayed normally on the
cover page.

When printing a document in Mac OS with
Acrobat Reader 6.0 or higher, colors print
incorrectly.

Make sure that the resolution setting in your machine driver
matches the one in Acrobat® Reader®.

Refer to Macintosh User’s Guide that came with your computer for further information on Macintosh error
messages.

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