Printing problems – Dell 1133 Laser Mono Printer User Manual
Page 9
Multiple sheets of paper do
not feed.
Different types of paper may be stacked in the tray. Load paper of only one type, size,
and weight.
Paper does not feed into
the machine.
Remove any obstructions from inside the machine.
Paper has not been loaded correctly. Remove paper from the tray and reload it
correctly.
There is too much paper in the tray. Remove excess paper from the tray.
The paper is too thick. Use only paper that meets the specifications required by
the machine (See
If an original does not feed into the machine, the document feeder rubber pad
may require to be replaced. Contact a service representative.
The paper keeps jamming.
There is too much paper in the tray. Remove excess paper from the tray. If you
are printing on special materials, use the manual tray.
An incorrect type of paper is being used. Use only paper that meets the
specifications required by the machine (See
There may be debris inside the machine. Open the front door and remove any
debris.
If an original does not feed into the machine, the document feeder rubber pad
may need to be replaced. Contact a service representative.
Transparencies stick
together in the paper exit.
Use only transparencies specifically designed for laser printers. Remove each
transparency as it exits from the machine.
Envelopes skew or fail to
feed correctly.
Ensure that the paper guides are against both sides of the envelopes.
Printing problems
Condition
Possible cause
Suggested solutions
The machine does not
print.
The machine is not
receiving power.
Check the power cord connections.
The machine is not
selected as the default
machine.
Select your machine as your default machine in your
Windows.
Check the machine for the following:
The front door is not closed. Close the front door.
Paper is jammed. Clear the paper jam (See
).
No paper is loaded. Load paper (See
The toner cartridge is not installed. Install the toner cartridge.
If a system error occurs, contact your service representative.
The connection cable
between the computer
and the machine is not
connected properly.
Disconnect the machine cable and reconnect it.
The connection cable
between the computer
and the machine is
defective.
If possible, attach the cable to another computer that is
working properly and print a job. You can also try using a
different cable.
The port setting is
incorrect.
Check the Windows printer setting to make sure that the
print job is sent to the correct port. If the computer has
more than one port, make sure that the machine is attached
to the correct one.
The machine may be
configured incorrectly.
Check the Printing Preferences to ensure that all of the
print settings are correct (See
The printer driver may be
incorrectly installed.
Repair the machine software (See
).
The machine is
malfunctioning.
Check the display message on the control panel to see if the
machine is indicating a system error. Contact a service
representative.
The machine does not
print.
The document size is so
big that the hard disk
Get more hard disk space and print the document again.