Error messages – Dell Latitude D630 User Manual

Page 110

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110

Troubleshooting

S

CA N

T H E

C O M PU T ER

F O R

SP Y WA R E

If you are experiencing slow computer

performance, you frequently receive pop-up advertisements, or you are having

problems connecting to the Internet, your computer might be infected with

spyware. Use an anti-virus program that includes anti-spyware protection (your

program may require an upgrade) to scan the computer and remove spyware.

For more information, go to

support.dell.com and search for the keyword

spyware.

Error Messages

Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 198) as

you complete these checks.

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the

Product Information Guide.

If the message is not listed, see the documentation for the operating system or

the program that was running when the message appeared.

A

U X I L I A R Y

D E VI CE

F A I L U R E

The touch pad, track stick, or external mouse

may be faulty. For an external mouse, check the cable connection. Enable the

Pointing Device option in the system setup program. If the problem persists,

contact Dell (see "Obtaining Assistance" on page 193).

B

A D

CO MM AN D

O R

F I L E

N A M E

Ensure that you have spelled the command

correctly, put spaces in the proper place, and used the correct pathname.

C

A C H E

D I S A B L E D

D U E

T O

F A I L U R E

The primary cache internal to the

microprocessor has failed. Contact Dell (see "Obtaining Assistance" on

page 193).

CD

DRI VE

C O N T R O L L E R

F A I L U R E

The CD drive does not respond to

commands from the computer (see "Dell Support Utility" on page 105).

D

A T A

E RR O R

The hard drive cannot read the data (see "Dell Support Utility"

on page 105).

D

E C RE A S I N G

A V A I L A B L E

M E M O RY

One or more memory modules may be

faulty or improperly seated. Reinstall the memory modules and, if necessary,

replace them (see "Memory Problems" on page 119).

D

I S K

C:

F A I L ED

I N I TI A L I Z A T I O N

The hard drive failed initialization. Run the

hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 101).

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