Pc card problems – Dell Latitude D630 User Manual

Page 121

Advertising
background image

Troubleshooting

121

C

H E C K

T H E

S TA T U S

I N

T H E

D

E L L

M

O B I L E

B

R O A D B A N D

C

A RD

U

T I L I T Y

Click

the

icon on the Windows desktop to launch the utility. Check the status in

the main window:

• No card detected – Restart the computer and launch the utility

again.

• Radio Off – Ensure the Mobile Broadband card is enabled by viewing

the status in the Dell Mobile Broadband Card Utility. If the card is

disabled, enable the Mobile Broadband card by clicking the

Turn Radio

On button in the main screen of the Dell Mobile Broadband Card Utility.

• Searching – The Dell Mobile Broadband Card Utility has not yet

located a Mobile Broadband network. If the searching state persists, ensure

that the signal strength is adequate.

• No service – The Dell Mobile Broadband Card Utility did not locate a

Mobile Broadband network. Ensure that the signal strength is adequate.

Restart the Dell wireless utility or contact your Mobile Broadband network

provider.

• Check your Mobile Broadband Network Service – Contact

your Mobile Broadband network service provider to verify coverage plan

and supported services.

A

C T I V A T E

Y O U R

M

O B I L E

B

R O A D B A N D

CAR D

Before you connect to the

Internet, you must activate the Mobile Broadband service through your cellular

service provider. For instructions and for additional information about using the

Dell Mobile Broadband Card Utility, see the user's guide available through the

Windows Help and Support Center (click

StartHelp and Support). The

user's guide is also available on the Dell Support website at

support.dell.com

and on the media included with your Mobile Broadband card if you purchased

the card separately from your computer.

PC Card Problems

Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 198) as

you complete these checks.

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the

Product Information Guide.

C

H E C K

T H E

C

A R D

Ensure that the card is properly inserted into the

connector.

Advertising
This manual is related to the following products: