No sound from external speakers, No sound from headphones, Touch pad or mouse problems – Dell Latitude D630 User Manual

Page 126

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126

Troubleshooting

R

E I N S TA L L

T H E

SO UN D

(

A U D I O

)

D R I V E R

See "Reinstalling Drivers and

Utilities" on page 140.

No sound from external speakers

E

N S U R E

T H A T

T H E

SU BWO O FE R

A N D

T H E

SP E A K E RS

A R E

T U R N E D

O N

See the

setup diagram supplied with the speakers. If your speakers have volume controls,

adjust the volume, bass, or treble to eliminate distortion.

A

D J U S T

T H E

W

I N D O W S

VO LUM E

C O N T RO L

Click or double-click the speaker

icon in the lower-right corner of your screen. Ensure that the volume is turned

up and that the sound is not muted.

D

I S C O N N E CT

H E A D P H O N E S

F R O M

T H E

H E A D P H O N E

C O N N E CT O R

Sound from

the speakers is automatically disabled when headphones are connected to the

computer’s front-panel headphone connector.

T

E S T

T H E

E L E C T R I CA L

O U T L E T

Ensure that the electrical outlet is working by

testing it with another device, such as a lamp.

E

L I M I N A T E

P O S SI B L E

I N TE R F E R E N CE

Turn off nearby fans, fluorescent lights,

or halogen lamps to check for interference.

R

E I N S TA L L

T H E

A U D I O

D R I V E R

See "Reinstalling Drivers and Utilities" on

page 140.

R

U N

T H E

D

E L L

D

I A G N O S T I C S

See "Dell Diagnostics" on page 101.

NOTE:

The volume control in some MP3 players overrides the Windows volume

setting. If you have been listening to MP3 songs, ensure that you did not turn the

player volume down or off.

No sound from headphones

C

H E C K

T H E

H E A D P H O N E

C A B L E

C O N N E CT I O N

Ensure that the headphone cable

is securely inserted into the headphone connector.

A

D J U S T

T H E

W

I N D O W S

VO LUM E

C O N T RO L

Click or double-click the speaker

icon in the lower-right corner of your screen. Ensure that the volume is turned

up and that the sound is not muted.

Touch Pad or Mouse Problems

C

H E C K

T H E

T O U C H

P A D

SE T T I N G S

1 Click the Start button, click Control Panel, and then click Printers and

Other Hardware.

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