Network problems – Dell Inspiron 1420 (Mid 2007) User Manual

Page 113

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Troubleshooting

113

Network Problems

Fill out the "Diagnostics Checklist" on page 165 as you complete these
checks.

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

C

HECK

THE

NETWORK

CABLE

CONNECTOR

Ensure that the network cable is

firmly inserted into both the network connector on the back of the computer
and the network jack.

C

HECK

THE

NETWORK

LIGHTS

ON

THE

NETWORK

CONNECTOR

No light

indicates that no network communication exists. Replace the network cable.

R

ESTART

THE

COMPUTER

AND

LOG

ON

TO

THE

NETWORK

AGAIN

C

HECK

YOUR

NETWORK

SETTINGS

Contact your network administrator or

the person who set up your network to verify that your network settings are
correct and that the network is functioning.

Mobile Broadband (Wireless Wide Area Network [WWAN])

NOTE:

The Dell Mobile Broadband Card Utility user’s guide and the Mobile

Broadband ExpressCard user’s guide are available through Windows Help and
Support (click Start

→ Help and Support). You can also download the Dell

Mobile Broadband Card Utility user’s guide from support.dell.com.

NOTE:

The

icon appears in the notification area if the computer has a Dell

WWAN device installed. Double-click the icon to launch the utility.

A

CTIVATE

THE

M

OBILE

B

ROADBAND

E

XPRESS

C

ARD

You must activate the

Mobile Broadband ExpressCard before you can connect to the network.
Position the mouse over the

icon in the notification area to verify the

status of the connection. If the card is not activated, follow the card
activation instructions located within the Dell Mobile Broadband Card
Utility. To access the utility, double-click the

icon located in the taskbar,

at the lower-right corner of your screen. If your ExpressCard is not a Dell-
branded card, see the manufacturer’s instructions for your card.

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