Dell Inspiron 1420 (Mid 2007) User Manual

Page 96

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96

Troubleshooting

After you have selected the

Test System

option from the main menu, the

following menu appears.

NOTE:

It is recommended that you select

Extended Test

from the menu

below to run a more thorough check of the devices in the computer.

For any problem encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description exactly as it appears and follow the instructions on the
screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell"
on page 166).

NOTE:

The Service Tag for your computer is located at the top of each test screen.

When contacting Dell support, have your Service Tag ready.

The following tabs provide additional information for tests run from the
Custom Test or Symptom Tree option:

Option

Function

Express Test

Performs a quick test of system

devices. The test typically takes 10 to

20 minutes and requires no interaction

on your part. Run Express Test first to

increase the possibility of tracing the

problem quickly.

Extended Test

Performs a thorough check of system

devices. The test typically takes an

hour or more and periodically requires

your input to answer specific

questions.

Custom Test

Tests a specific device in the system

and can be used to customize the tests

you want to run.

Symptom Tree

Lists a number of common symptoms and

allows you to select a test based on the

symptom of the problem you are having.

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