Optical drive problems – Dell Inspiron 1420 (Mid 2007) User Manual
Page 99
Troubleshooting
99
Optical drive problems
NOTE:
High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE:
Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
Problems writing to a CD-RW or DVD+/-RW drive
C
LOSE
OTHER
PROGRAMS
—
CD-RW and DVD+/-RW drives must receive a
steady stream of data when writing. If the stream is interrupted, an error
occurs. Try closing all programs before you write to the drive.
T
URN
OFF
S
LEEP
STATE
IN
W
INDOWS
BEFORE
WRITING
TO
A
C D / D V D
DISC
—
See "Using the Sleep Power State" on page 49 for information on Sleep state.
C
HANGE
THE
WRITE
SPEED
TO
A
SLOWER
RATE
—
See the help files for your CD
or DVD creation software.
The drive tray cannot eject
1 Ensure that the computer is shut down.
2 Straighten a paper clip and insert one end into the eject hole at the front
of the drive, then push firmly until the tray is partially ejected.
3 Gently pull out the tray until it stops.
The drive makes an unfamiliar scraping or grinding sound
•
Ensure that the sound is not caused by the program that is running.
•
Ensure that the disc is inserted properly.