Dell Inspiron 1420 (Mid 2007) User Manual

Page 94

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94

Troubleshooting

1 Ensure that the computer is connected to an electrical outlet that is

known to be working properly.

2 Turn on (or restart) your computer.
3 Start the Dell Diagnostics in one of the following two ways:

a

When the DELL™ logo appears, press <F12> immediately. Select
Diagnostics from the boot menu, and then press <Enter>.

NOTE:

If you wait too long and the operating system logo appears, continue

to wait until you see the Microsoft

®

Windows

®

desktop, then shut down your

computer and try again.

NOTE:

Before attempting option B, the computer must be powered down

completely.

b

Press and hold the <Fn> key while powering the computer on.

NOTE:

If you see a message stating that no diagnostics utility partition has

been found, run the Dell Diagnostics from your Drivers and Utilities media.

The computer runs the Pre-boot System Assessment, a series of initial
tests of your system board, keyboard, hard drive, and display.

During the assessment, answer any questions that appear.

If a failure is detected, the computer stops and beeps. To stop the
assessment and restart the computer, press <n>; to continue to the
next test, press <y>; to retest the component that failed, press <r>.

If failures are detected during the Pre-boot System Assessment, write
down the error code(s) and contact Dell.

If the Pre-boot System Assessment completes successfully, you receive the
message

Booting Dell Diagnostic Utility Partition.

Press any key to continue

.

4 Press any key to start the Dell Diagnostics from the diagnostics utility

partition on your hard drive.

Starting the Dell Diagnostics From the Drivers and Utilities Media

1 Insert your Drivers and Utilities media.
2 Shut down and restart the computer.
3 When the DELL logo appears, press <F12> immediately.

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