System beep codes – Dell OptiPlex GX1 User Manual

Page 135

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Messages and Codes: Dell OptiPlex GX1 Small-Form-Factor System User's Guide

file:///C|/infodev/2013/eDoc/OpGX1/UG/messages.htm[2/21/2013 11:47:24 AM]

"

Troubleshooting the Battery

."

Time-of-day not set

The time or date
displayed in the system
configuration information
does not match the
system clock.

Enter the

System Setup program

and correct the date or time.

Timer chip counter 2 failed

A chip on the system
board might be
malfunctioning.

Run the

System Set Test Group

in the Dell Diagnostics.

Unexpected interrupt in
protected mode

The keyboard controller
may be malfunctioning, or
one or more DIMMs may
be loose.

Run the

RAM Test Group

and

the

Keyboard Controller Test

in

the Dell Diagnostics.

WARNING: Dell's Disk
Monitoring System has detected
that drive [0/1] on the
[primary/secondary] EIDE
controller is operating
outside of normal
specifications. It is
advisable to immediately back
up your data and replace your
hard-disk drive by calling
your support desk or Dell
Computer Corporation.

Power-on self-test
(POST) has queried the
enhanced integrated
drive electronics (EIDE)
drive for status
information. The drive has
returned a parameter
from the call that
indicates it has detected
possible error conditions
for its operating
specifications.

Once your computer finishes
booting, immediately back up
your data and replace your hard-
disk drive. Restore the data to
the replaced drive.

If a replacement drive is not
immediately available and the
drive is not the only bootable
drive, enter the

System Setup

program

and change the

appropriate drive setting to None.
Remove the drive from the
system. This should be done only
after you have backed up the
data.

Write fault

Write fault on selected drive

The operating system
cannot write to the
diskette or hard-disk
drive.

See "

Troubleshooting Drives

."

System Beep Codes

When errors occur during a boot routine that cannot be reported on the monitor, your computer may emit a
series of beeps that identify the problem. The beep code is a pattern of sounds: for example, one beep,
followed by a second beep, and then a burst of three beeps (code 1-1-3) means that the computer was
unable to read the data in nonvolatile random-access memory (NVRAM). This information is invaluable to
the Dell support staff if you need to call for technical assistance.

When a beep code is emitted, write it down on a copy of the

Diagnostics Checklist

found in "Getting Help,"

and then look it up in Table 2. If you are unable to resolve the problem by looking up the meaning of the
beep code, use the

Dell Diagnostics

to identify a more serious cause. If you are still unable to resolve the

problem, see "

Getting Help

" for instructions on obtaining technical assistance.

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