Troubleshooting a serial i/o device, Troubleshooting a serial i/o, Device – Dell OptiPlex GX1 User Manual

Page 98

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External Components: Dell GX1 Small-Form-Factor System User's Guide

file:///C|/infodev/2013/eDoc/OpGX1/UG/external.htm[2/21/2013 11:47:18 AM]

working cable, and turn on the parallel printer and computer.

If the problem is resolved, the original printer cable was faulty.

3. Run the parallel printer's self-test.

If the test fails, the printer is faulty.

If the problem still is not resolved, the system board may be faulty. See "

Getting Help

" for

instructions on obtaining technical assistance.

Troubleshooting a Serial I/O Device

If the information in "

Troubleshooting Basic I/O Functions

" indicates that the problem is with a device

connected to one of the serial ports, perform the following steps in the order indicated until the problem is
resolved:

1. Attach the serial device to the other serial port (for example, if it is currently connected to serial port 1,

attach the device to serial port 2).

If the problem is resolved, the serial port on the system board is faulty. See "

Getting Help

" for

instructions on obtaining technical assistance.

2. If the faulty device has a detachable serial cable, replace the serial cable.

If the problem is resolved, the serial cable was faulty.

3. Replace the faulty serial device.

If the problem is still not resolved, the system board may be faulty. See "

Getting Help

" for instructions

on obtaining technical assistance.

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