Dell XPS/Dimension XPS Gen 5 - Manual (Page 47)

Solving Problems
47
Mouse Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
I F YOU EXPERIENCE OTHER MEMORY PROBLEMS —
• Reseat the memory modules (see page 78) to ensure that your computer is successfully communicating
with the memory.
• Ensure that you are following the memory installation guidelines (see page 79).
• Your computer supports DDR2 memory. For more information about the type of memory supported by
your computer, see "Memory" on page 123.
• Run the Dell Diagnostics (see page 58).
C HECK THE MOUSE CABLE —
1 Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent
pins.
2 Remove mouse extension cables, if used, and connect the mouse directly to the computer.
3 Shut down the computer (see page 69), reconnect the mouse cable as shown on the setup diagram for
your computer, and then restart the computer.
R ESTART THE COMPUTER —
1 Simultaneously press <Ctrl><Esc> to display the Start menu.
2 Type u , press the keyboard arrow keys to highlight Shut down or Turn Off, and then press <Enter>.
3 After the computer turns off, reconnect the mouse cable as shown on the setup diagram for your
computer.
4 Start the computer.
T EST THE MOUSE — Connect a properly working mouse to the computer, and try using the mouse.
C HECK THE MOUSE SETTINGS —
1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2 Click Mouse.
3 Try adjusting the settings.
R EINSTALL THE MOUSE DRIVER — See page 61.
R UN THE H ARDWARE T ROUBLESHOOTER — See page 64.
D8659bk0.book Page 47 Thursday, March 10, 2005 10:18 AM