Dell XPS/Dimension XPS Gen 5 - Manual (Page 58)

58
Advanced Troubleshooting
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Dell Diagnostics
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Solving Problems" (see
page 39) and run the Dell Diagnostics before you contact Dell for technical assistance.
NOTICE:
The Dell Diagnostics works only on Dell™ computers.
Start the Dell Diagnostics from either your hard drive (see page 58) or from the Dell Dimension
ResourceCD.
Starting the Dell Diagnostics From Your Hard Drive
1 Turn on (or restart) your computer.
2 When the DELL™ logo appears, press <F12> immediately.
NOTE:
If you see a message stating that no diagnostics utility partition has been found, run the Dell
Diagnostics from your ResourceCD (see page 58).
If you wait too long and the operating system logo appears, continue to wait until you see the
Microsoft
®
Windows
®
desktop. Then shut down your computer (see page 69) and try again.
3 When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.
4 When the Dell Diagnostics Main Menu appears, select the test you want to run (see
page 59).
Starting the Dell Diagnostics From the ResourceCD
1 Insert the ResourceCD.
2 Shut down and restart the computer (see page 69).
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait until you see the
Windows desktop. Then shut down your computer (see page 69) and try again.
NOTE:
The next steps change the boot sequence for one time only. On the next start-up, the computer
boots according to the devices specified in system setup.
3 When the boot device list appears, highlight IDE CD-ROM Device and press <Enter>.
4 Select the IDE CD-ROM Device option from the CD boot menu.
5 Select the Boot from CD-ROM option from the menu that appears.
6 Type
1 to start the ResourceCD menu.
7 Type
2 to start the Dell Diagnostics.
D8659bk0.book Page 58 Thursday, March 10, 2005 10:18 AM