Sony SPP-ID910 User Manual

Page 29

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Symptom

Remedy

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The CHARGE lamp doesn't
light up when you replace the
handset on the base unit.

Wipe the charge terminals of the base unit and the
handset with a soft cloth or paper towel for better

contact of the charge terminals.
Make sure the handset is placed on the base unit
properly.

The battery pack has a shorter
life.

The power wasn't continuously supplied to the base
unit during charging.
The battery pack was charged less than 8 hours (due
to power failure, etc.).
If the battery lasts only a few minutes even after 8
hours of charging, the usable life of the battery has

expired and needs replacement. Contact your
authorized dealer or service center and ask for a Sony
BP-T23 rechargeable battery pack.

The caller's name or phone
number does not appear on the
display.

Make sure you subscribe to Caller ID service or Caller
name service with your telephone company.
Caller ID service may not work when the phone is
connected to a Private Branch Exchange (PBX).

The call is made through a company which does not
offer Caller ID service "UNAVAILABLE" appears on
the display (page 20).
You received a call which was blocked, "PRIVATE"
appears on the display (page 20).
When Caller ID information is incomplete in some
reasons of line condition, "TRANSMISSION ERRORS"
appears on the display.

The caller's name or phone
number does not appear on the
display during call waiting.

Make sure you subscribe to Caller ID service and also

"call waiting" service with a telephone company

which offers Caller ID service combined with "call
waiting" service (page 23).
Make sure nobody is talking on another phone on the
same telephone line.

You cannot dial the number
from the Call ID list.

This function may not work when the phone is
connected to a Private Branch Exchange (PBX).

The telephone always connects
with the wrong number when
you dial from the Caller ID list.

If you are dialing a long-distance number, enter the
number "1" and the area code first and then select
from the Caller ID list.

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Additional Information

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