Troubleshooting, No picture (screen not lit), no sound, Poor or no picture (screen lit), good sound – Sony KV-32XBR45 User Manual
Page 40: Good picture, no sound, No color, Only snow and noise appear on the screen, Dotted lines or stripes, Double images or ghosts, Cannot operate menu, Cannot receive upper channels (uhf) when
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Additional Information
Troubleshooting
After trying the methods below, if the problem persists,
contact your nearest Sony dealer.
No picture (screen not lit), no sound
^ Make sure the power cord is cormected
securely.
■ ♦ ■ Operate with the buttons on the TV.
^Check to see if the TV/VIDEO setting is
correct; when watching TV, set to TV, and
when watching video tapes, set to VIDEO.
^Try another channel. It could be station
trouble.
Poor or no picture (screen lit), good sound
Adjust PICTURE in the VIDEO menu.
(page
20
)
^Adjust BRIGHT in the VIDEO menu.
(page
20
)
^ Check antenna/cable connections.
^ Make sure S VIDEO is set to ON in the SET
UP menu, when watching video tapes with
an S video type VCR.
Good picture, no sound
^ Press MUTING so that “MUTING"
disappears from the screen, (page 17)
■ ♦ Check the MTS setting in the AUDIO
menu, (page
24)
^Make sure SPEAKER is set to ON in the
AUDIO menu, (page
24)
No color
► Adjust COLOR in the VIDEO menu.
(page
20
)
► Black and white programs cannot be seen
in color.
Only snow and noise appear on the screen
^ Check the CABLE setting in the SET UP
menu, (page
15)
■ ♦ ■ Check the antenna/cable connections.
♦ ■ Make sure the channel is broadcasting
programs.
Dotted lines or stripes
♦ Adjust the antenna.
♦ Move the TV away from noise sources such
as cars, neon signs, and hair-dryers.
Double images or ghosts
♦ Use a highly directional outdoor antenna
or a cable (when the problem is caused by
reflections from nearby mountains or tall
buildings).
Cannot operate menu
♦ If the item you want to choose appears in
black, you cannot select it. Press TV/
VIDEO until a channel number appears.
Cannot receive upper channels (UHF) when
using an antenna
♦ Check if CABLE is OFF in the SET UP
menu, (page
15)
♦ Use or AUTO PROGRAM to add receivable
channels that are not presently in TV
memory, (page
14)
Cannot receive any channels when using
cable TV
♦ Check if CABLE is ON in the SET UP
menu, (page
15)
♦ Use AUTO PROGRAM to add receivable
channels that are not presently in TV
memory, (page
14)
Remote control does not operate
♦ Battery could be weak. Replace the battery.
♦ Make sure the TV's power cord is
connected securely to wall outlet.
-
♦ Set the GABLE BOX/TV selector to TV
when operating your TV.
♦ Are fluorescent lights too close to TV?
Move at least 3-4 feet away from TV.
40
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